The Q Live mobile application (the “App”) is made available by News UK & Ireland Limited, a company registered in England with Company No 01893198 whose registered address 1 London Bridge Street, London, SE1 9GF (“NewsUK”, “us”, “we” or “our”).
The purpose of the App is to allow you to play “Q Live” – the game that stops the nation! Q Live is a series of shows streamed live daily at set times. Each Q Live show (a “Show”) consists of a 12 question trivia game (a “Game”). You can play as many Games as you want, or just watch Shows. There are prizes for each Game, but you can also accumulate leaderboard points. The Q Live weekly leaderboard (the “Leaderboard”) will give you great bragging rights. We may also award prizes or other benefits to the weekly Leaderboard leader. The more Games you play, the better your chances at climbing the Leaderboard. We may also periodically introduce new or special features and additional prizes. More details of these can be found in the Game Rules or will be explained on the App or in the relevant Show.
Acceptance of terms
Changes and availability
We may update the App automatically to improve performance, enhance functionality, reflect changes to the operating system or address security issues. Alternatively we may ask you to update the App for these reasons. If you choose not to install such updates or if you opt out of automatic updates you may not be able to continue using the App or functionality may be impaired.
You acknowledge that we may make changes to the Game Rules regularly to reflect changes in the format or rules for Q Live or any particular Game.
Registering for an Account
Your chosen username must not: (i) have already been taken by someone else who has registered an Account, or (ii) suggest you are someone else. Usernames and profile pictures must not: (i) be obscene or offensive, (ii) infringe any third party rights, or (ii) otherwise (in our absolute discretion) be considered inappropriate. We may ask you to choose a different username or profile picture at any time.
You can ask us to delete your Account at any time by going to the help page here.. We will delete your Account within 30 days of receiving your request. Once we have deleted your Account it cannot be recovered and you will lose all your Leaderboard points and any prize money you have won and not yet cashed out.
Extra Lives Subscription Terms
You can subscribe to 3 Extra Lives (as defined in the Game Rules) in each 7-day period from the date you take out your subscription ("Subscription Period") at the prices set out on our App. How you can use Extra Lives is set out in the Game Rules.
Payment for all subscriptions must be made by credit or debit card using the Google Play/Apple App Store subscription service. Your subscription is subject to the Google Play/Apple App Store terms and conditions.
At the end of each 7-day period, your subscription will automatically renew (unless we are no longer offering the Service, in which case we will notify you) for another week (and continue to do so), unless you alter your subscription renewal settings at least 24 hours before the next Subscription Period in accordance with the instructions to be found on the relevant third party application store.
You acknowledge that in order to cancel your subscription you must change the subscription settings on the third party application store, and deleting the App or cancelling your Q Live account will not automatically cancel your subscription.
We may offer a 7-day free trial for your subscription price. You will still need to follow the checkout process above in order to get your free trial. You must cancel your subscription at least 24 hours before the end of the free trial period, otherwise you will be automatically charged for the next Subscription Period.
To use the App, purchase a subscription and create an Account you must be at least 18 years of age, and resident in the United Kingdom, the Channel Isles, the Isle of Man or the Republic of Ireland.
We reserve the right to ask you to provide satisfactory evidence to prove that you meet the eligibility criteria. If we have reasonable grounds to suspect you do not meet the eligibility criteria we may, without limiting the options available to us, block your use of the App and/or refuse to pay or award a prize.
You may not be able to use the App if you seek to access it outside of the United Kingdom, the Channel Isles, the Isle of Man or the Republic of Ireland.
Use of the App
You are responsible for ensuring that no one else uses the App on your Devices or accesses your Account.
You acknowledge that your agreement with your mobile network provider will apply to your use of the App. You acknowledge that you may be charged by your mobile provider for data services while using certain features of the App or any such third party charges as may arise and you accept responsibility for such charges. If you are not the bill payer for the Device being used to access the App, you must obtain, and will be assumed to have received, permission from the bill payer for using the App.
You acknowledge and agree that all rights of whatever nature in and to the App are owned by and expressly reserved to NewsUK or its licensors. The App includes a sublicense of software owned by NewsUK’s licensor, Stream Live, Inc (“Stream”). Other than the right to use the App in accordance with these terms, you have no intellectual property rights in, or to, the App or any related intellectual property rights (such as rights in the Shows, in the Q Live name and logos, in the trade marks of NewsUK, or in Stream’s software). You may not copy the App, except as part of the normal use of the App or where it is necessary for the purpose of back-up or operational security.
The App, Stream software, Shows and all other content featured in the App are protected by copyright, trade mark, patent and/or other intellectual property and proprietary rights which are reserved to NewsUK and its licensors.
We may offer Users the opportunity to contribute to a Show or to interact with the App, for example by allowing you to post comments on a message board. If you submit any contributions or content (“Content”) to us (whether by email, social media channels, via the App or otherwise) you grant an irrevocable license to NewsUK and its agents and licensees to edit, publish, broadcast and otherwise use that Content for any and all purposes (including advertising) in any and all media throughout the world in perpetuity. You also you hereby waive and agree not to assert (and warrant that all individuals featured have waived and agreed not to assert) any moral rights (or similar or equivalent rights anywhere in the world, including image rights) in and in connection with the Content. You acknowledge that we will have no obligation to use any Content you submit and that we may edit your Content before publication. If your Content is posted directly to the App, we may remove, delete, take down or edit that Content for any reason.
You agree not to use the App in any way that:
- is unlawful, illegal or unauthorised;
- encourages or facilitates others to cheat in any Game;
- infringes any copyright, database right or trade mark of any other person;
- is likely to disrupt our service in any way including, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the App, or any operating system;
- advocates, promotes or assists any unlawful act such as (by way of example only) copyright infringement, computer misuse, or collecting or harvesting any information or data from our systems or servers;
- is defamatory of any other person;
- is obscene or offensive;
- promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; or
- is likely to harass, upset, embarrass, alarm or annoy any other person;
NewsUK provides the App (including all Shows) on an ‘as is’ and ‘as available’ basis without any promises or representations, express or implied. In particular, NewsUK does not warrant or make any representation regarding the validity, accuracy, reliability or availability of the App, any Shows, Games, or their contents, including without limitation the accuracy of any of the questions, answers, images, statistics, descriptions, etc, found within the App, a Show or a Game.
To the fullest extent permitted by applicable law, NewsUK hereby excludes all promises, whether express or implied, including any promises that the App is fit for purpose, of satisfactory quality, non-infringing, is free of defects, is able to operate on an uninterrupted basis, that the use of the App by you is in compliance with laws or that any information that you transmit in connection with this App will be successfully, accurately or securely transmitted.
Exclusion of NewsUK’s Liability
To the fullest extent permitted under applicable law, in no event shall NewsUK be liable to you with respect to use of the App. Nor shall NewsUK be liable to you for any direct, indirect, special or consequential damages including, without limitation, damages for loss of goodwill, lost profits, or loss, theft or corruption of your information, the inability to use the App, Device failure or malfunction. NewsUK shall not be liable even if it has been advised of the possibility of such damages, including without limitation damages caused by error, omission, interruption, defect, failure of performance, unauthorised use, delay in operation or transmission, line failure, computer virus, worm, Trojan horse or other harm.
The App is for domestic and private use. If you use the App for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We reserve the right to permanently or temporarily suspend operation of the App at any time and make no commitment as to whether Shows will be broadcast (whether or not a Show has already been advertised or scheduled). We may also change, introduce or withdraw any game features without notice to you.
We may withdraw the App at any time.
If you have any questions regarding our App, please go to the help page by clicking here.